(4.9 / 5)1440+ Ratings

CB Reptile Reviews

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Overall Rating

4.9
18 Reviews
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About CB Reptile

CBReptile.com is a company that specializes in the sale of captive bred reptiles. Their product range includes a variety of reptiles such as chameleons, turtles, tortoises, geckos, and many more. They also offer aquatic turtles, iguanas, bearded dragons, frilled dragons, skinks, tegus, and Pacman frogs. They pride themselves on working with top genetics for each species and having a real biologist on site to oversee all of their breeding programs. They aim to provide the highest quality captive bred reptiles for sale online, with live arrival and a full health guarantee. They also have a wide selection of pet frogs for sale online. In addition to selling individual animals, they also offer a variety of services to support the care and keeping of these animals. However, there are mixed reviews about the company online, with some customers reporting positive experiences and others expressing concerns about the condition of the animals upon arrival.

Customer ratings by feature

  • Customer Service
    4.8
  • Price & Quality
    4.9
  • Good Value
    4.3
  • Return Policy
    4.5
  • Shipping & Delivery
    4.0

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CB Reptile Customer Reviews (18)

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Jodie Ross
Jodie Ross
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Red-Eared Slider

He has been a wonderful addition to my aquarium. With all the provided information about his diet and habitat requirements, I have carefully taken care of him and he has been healthy and active since I brought him home.

Mar 21, 2023
Maria Frueh
Maria Frueh
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Really unique pet!

He's a beautiful blue-tongued skink, and he is a real showstopper! So glad to be able to get such a unique pet. Keep up the good work, guys!

Mar 21, 2023
Arnaud Charron
Arnaud Charron
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They know how to make their business grow

Helpful staff, amazing customer service, will definitely return.

Mar 21, 2023
Bianca Sousa
Bianca Sousa
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Best reptile store out there

Amazing animals, knowledgeable staff, great prices.

Mar 19, 2023
Robert Eisenhauer
Robert Eisenhauer
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Adorable Crested Gecko

I purchased an adorable crested gecko from this store, and he is the cutest thing I have ever seen! Nothing's better than going home to my gecko baby after a long day at work.

Mar 19, 2023
Marzet Ryzaev
Marzet Ryzaev
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Very satisfied when choosing pet on this site

Beautiful reptiles, unique selection, great staff.

Mar 18, 2023
Auguste Cyr
Auguste Cyr
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Healthy and Active Ball Python

The ball python I got from this store has been a joy to own. He is healthy and active. Love my new baby!

Mar 16, 2023
Tanja Beich
Tanja Beich
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My pet arrived in the best condition, healthy and active

I've been to a lot of reptile stores, but this one is by far the best. The animals are all healthy and well-cared for, and the staff clearly loves what they do. I'll definitely be back!

Mar 16, 2023
Richard Sears
Richard Sears
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So far the best pet store I've ever order

I can't say enough good things about this store. The selection, the quality, the customer service... everything is just top-notch. I'm so glad I found this place!

Mar 16, 2023
Jayden Howells
Jayden Howells
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Beautiful Bearded Dragon!

I purchased a stunning orange and yellow bearded dragon from this store, and he has been a wonderful addition to my home. The staff was knowledgeable about the breed and provided me with valuable information on how to care for him.

Mar 13, 2023

CB Reptile Customer’s Q&A

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CB Reptile FAQs

FAQ

What is cbreptile.com?

CBReptile.com is an online platform that offers captive bred reptiles for sale. They have a wide variety of reptiles including chameleons, turtles, tortoises, geckos, and many more. The company is based in Galloway, NJ and operates with a biologist on site to ensure the highest quality of their reptiles. They specialize in vivid color morphs of different species and work with top genetics for each species. They also offer reptiles of different age groups including babies, juveniles, and adults. Their goal is to provide the finest selection of captive bred reptiles for sale online. They also offer same day overnight shipping for their products.

FAQ

About cbreptile.com Popular Products and Services?

CBReptile.com is a family-owned and operated business that specializes in the sale of 100% captive bred reptiles. They offer a wide variety of reptiles including chameleons, turtles, tortoises, geckos, and more. Some of their popular products include baby panther chameleons, veiled chameleons, geckos, ball pythons, corn snakes, tortoises, aquatic turtles, iguanas, bearded dragons, frilled dragons, skinks, tegus, and Pacman frogs. They also offer a selection of exotic tree frogs. CB Reptile prides itself on offering the highest quality captive bred reptiles for sale online, with a real biologist on site overseeing all of their breeding programs and working with top genetics for each species. They also offer a live arrival and a full health guarantee for their reptiles. However, please note that some customers have reported delays and communication issues with their orders.

FAQ

cbreptile.com Return Policy?

CBReptile.com offers a guaranteed healthy arrival on all of their reptiles for sale. They have a 7-day Health Guarantee. This means that they only guarantee the reptiles arrive live and well, and have a 7-day guarantee on their health.

As for the shipping policy, they use UPS for shipping all of their animals. They reserve the right to hold shipping for weather and/or any other reason for the safety of the animal in transit. There is a $49.95 shipping fee for an additional or replacement animal. Please note that during the COVID-19 pandemic, shipping dates may be changed due to the shipping delays from UPS. Updates will be sent via email & SMS.

FAQ

How do I contact CBReptile.com customer service?

You can contact the CBReptile.com Customer Support Team in two ways:

  1. Email: For customer support, email inquiries are preferred. You can fill out the Email support form on their website. This is the most efficient way to contact them, especially for support related questions.

  2. Phone (10AM-6PM EST) (Call or TEXT): You can also call or text their customer support team at 609-705-7787. Please understand that at times their phones do get very busy.

For ordering assistance, you can use either of these methods. However, they recommend using email over text or phone for actual support related questions.

FAQ

What are the accepted methods of payment on CB Reptile's website?

CB Reptile currently accepts Visa, Master Card, American Express, Discover, PayPal, and Money Order.
FAQ

What is CB Reptile's 7-Day Health Guarantee?

CB Reptile provides a 7-day Health Guarantee for each reptile, including tortoises, sold on their website. If the tortoise dies within 7 days, the customer can receive a replacement by providing proof of the correct habitat and environment for the reptile.
FAQ

Is CB Reptile reliable?

CB Reptile is a generally reliable reptile breeder and retailer. The company has been in business for over 15 years and has a good reputation among customers.

However, there have been some reports of customers having problems with CB Reptile, such as receiving sick or injured reptiles, or having difficulty getting in touch with CB Reptile customer service. In that case, you can always contact CB Reptile phone number to ask about CB Reptile location or CB Reptile shipping status.

FAQ

What is the payment process for orders paid with a check or money order?

Money orders and personal checks will be required to clear through the customer's bank before they can be processed and prepared for shipping. These payment methods will require an additional 10 business days to process. If the customer has any questions about payment methods, they can contact CB Reptile.
FAQ

What is the process for shipping tortoises and turtles from CB Reptile?

CB Reptile ships tortoises and turtles Monday through Wednesday via UPS Overnight. The shipment requires a signature upon delivery and normally arrives before noon. A tracking number will be emailed to the customer the evening of shipment.
FAQ

Can live animals be returned to CB Reptile?

No, live animals cannot be returned once they leave CB Reptile's facility. However, exceptions may be made in extreme situations.

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